TERMS AND CONDITIONS
ORDERS
By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to cancel or refuse any order where necessary, including cases involving pricing errors, suspected fraud, or product availability issues.
PRODUCTS
Our products are handcrafted and many are made to order. As a result, slight variations in colour, engraving, hardware, and overall appearance may occur and are considered part of the unique nature of handmade goods.
Product colours may also appear differently depending on your screen or device settings.
PRICING
All prices are listed in Australian Dollars (AUD) and are subject to change without notice. The price displayed at checkout is the price you will be charged.
CUSTOM ORDERS
Please carefully review all sizing, colour, hardware, and customisation selections before placing your order. Once production has begun, custom orders cannot be changed, cancelled, or returned unless required under Australian Consumer Law.
SHIPPING
Shipping timeframes are estimates only and may be affected by circumstances outside our control. Customers are responsible for providing accurate shipping information at checkout.
For more information, please refer to our Shipping Policy.
RETURNS & REFUNDS
Returns, refunds, and exchanges are subject to our Returns & Refund Policy
PRODUCT SAFETY
Customers are responsible for ensuring products are suitable for their dog and are regularly inspected for wear and tear. The Marked Supply is not responsible for damage, injury, or loss resulting from misuse, improper use, or failure to inspect products before use.
INTELLECTUAL PROPERTY
All content, photographs, branding, product designs, logos, and artwork displayed on this website remain the property of The Marked Supply and may not be copied, reproduced, or used without permission.
CONTACT US
If you have any questions regarding these Terms & Conditions, please contact us through our website, email, or social media channels.
Thank you for supporting The Marked Supply.